Jewel Burks: How My Identity Impacted My Business

jewel

Photo by Loyall Hart

“Is your leadership team still black?”

I will never forget when a venture capitalist asked me this in a meeting. Much had changed since the last time my black co-founder, black CTO and I had connected with this insensitive investor, but certainly not that. I answered in the affirmative and quickly, awkwardly ended the meeting. The firm did not invest. Perhaps it was our business model they didn’t like.

This was one of the most overt, but certainly not the only time, my identity was at the center of an outsider’s analysis of the worth of my company. I started Partpic because I observed a significant pain point that I wanted to solve. While working at an industrial distribution company, I found our customers struggling to describe the parts they wanted to purchase from us. Agents on my team would try their best but often err in trying to help customers locate products. Based on customer feedback, it seemed taking a picture would be a better way to search for items that were not labeled with a part name or number. Partpic was created to solve this problem for everyone. We built a computer vision API that can recognize part images and match them to a specific SKU. Read More